Shipping policy

Rosieri Shipping Policy

At Rosieri, we are committed to giving our customers in the United States a smooth and reliable shopping experience, including clear and straightforward shipping. We offer free shipping on all orders.

Delivery Times

Below are the estimated delivery times for all packages:

  • Order cutoff time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Order handling time: 1 to 3 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
  • Transit time: 7 to 10 business days (Monday to Friday).
  • Estimated delivery time: 8 to 13 business days.
Shipping Option Handling Time Transit Time Delivery Time Cost
Standard 1–3 business days 7–10 business days 8–13 business days Free

Carrier Services

We partner with the following reliable carriers for deliveries within the United States:

UPS
FedEx
DHL

Shipping Costs

Free Shipping: All orders qualify for free shipping, with no minimum order requirement.

Address Change

The delivery address cannot be changed after shipping. If you need to change the delivery location of your order, please contact us within 24 hours of placing your order at support@rosieri.com.

Cancellations

If you need to change your order before receiving it, we can accept cancellations at any time up until shipment. If an order has already been shipped, please refer to our refund policy.

Damaged Package in Transit

If you notice that a package was damaged during transit, please refuse delivery if possible and contact our customer service. If the package was delivered without you being present, please contact our customer service support@rosieri.com to discuss the next steps.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately at support@rosieri.com. We are here to help and to make sure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Track My Order page.

Questions?

Visit our Frequently Asked Questions page or contact our customer service team.

Contact Information

Address: 6806 S Elemeta St, Tampa, Florida 33616, United States
Email: support@rosieri.com 
Phone: +1 (813) 575-4776‬

Customer Service Hours
Monday to Friday: 9:00 AM to 5:00 PM (EST)